Airmail shipping is carried by United States Post Service (USPS) and then delivered by your local post service.
1) Please allow 24-48 hours to process your order.
2) Not traceable, no tracking number is provided.
3) May take 15 workdays or even more. Usually it takes 4-7 days but some time local custom authorities or post service will delay it. We already receive several reports of this problem, especially for countries including South Africa, India, Senegal ...
4) Custom duty may apply
For missing, damaged cd-roms during airmail shipping, we can only send the alternative copy after 15 days from the first copy shipped out, whenever the missing or damage reported.
For traceable, guaranteed delivery, please choose the Express International Economy.
Regular mail (For United States orders Only)
Carried by United States Post Service (USPS). Sometime, we may upgrade the regular mail to UPS ground at the cost of ourselves.
1) Please allow 24-48 hours to process your order
2) Not traceable and no tracking number is provided.
3) Takes 3-5 workdays depends on the distance between your shipping address and our Chicago office.
For traceable or urgent delivery, please choose Express United States Economy.
For missing, damaged cd-roms during regular mail shipping, we can only send the alternative copy after 10 days from the first copy shipped out, whenever the missing or damage reported.
Carried by TNT Express (TNT.com), it usually takes 2-4 workdays to reach any destination in the world (but for some countries, please allow up to 7 days).
1) Please allow 48 hours to process your order
2) Tracking number is provided when TNT pick up the package and it will be valid online only when they process it. It may take another 12 hours for you to find the tracking number online since you receive it.
3) All packages are shipped from Mainland, China.
4) For address changes, delivery, pickup questions, you can call your local TNT representative. Phone numbers can be found from TNT’s website.
5) Customer duty may apply, although we received yet no report of such problem.
For missing, damaged cd-roms during express international economy shipping, we can only send the alternative copy after 7 days from the first copy shipped out, whenever the missing or damage reported. The second shipping will be sent by airmail, unless another shipping fee charged.
Express United States Economy (For United States orders only)
For continental states of United States only. For other areas, please choose the Express International Economy.
Carried by UPS 2nd Day Air and it usually takes 2 workdays to reach your shipping address.
1) Please allow 24 hours to process your order. For rush delivery, please choose the Overnight rush delivery.
2) UPS doesn’t pickup or delivery on weekend days.
3) Tracking number is provided only upon request since it won’t be available until the shipping center process it. You send us a request for the tracking number or you can call our shipping supplier (The UPS Store, Clark Str., Chicago 773-281-8988) to retrieve the tracking number.
4) All packages are shipped from Chicago, United States
5) For address changes, delivery, pickup questions, please call UPS with the tracking number ready.
6) We may choose UPS ground to carry local orders (inside Illinois) since it's usually faster than the UPS 2nd day air.
For missing, damaged cd-roms during express United States economy shipping, we can only send the alternative copy after 3 days from the first copy shipped out, whenever the missing or damage reported.
Overnight Rush Delivery United States Economy (For United States orders only)
For continental states of United States only. For other areas, please choose the Express International Economy.
Carried by UPS Next Day Air and it usually reach your your shipping address in the next day.
1) Please allow 12 hours to process your order. Orders received and verified before 2:00pm Monday to Friday will be shipped the same day. However, Friday shipping will reach the destination on Monday.
2) UPS doesn’t pickup or delivery on weekend days.
3) Tracking number is provided only upon request since it won’t be available until the shipping center process it. You send us a request for the tracking number or you can call our shipping supplier (The UPS Store, Clark Str., Chicago 773-281-8988) to retrieve the tracking number.
4) All packages are shipped from Chicago, United States
5) For address changes, delivery, pickup questions, please call UPS with the tracking number ready.
For missing, damaged cd-roms during express United States economy shipping, we can only send the alternative copy after 3 days from the first copy shipped out, whenever the missing or damage reported.